Returns and Refund Policy

Thank you for purchasing from Emerging from the Earth.

Returns

You have 7 number of days to return an item from the date that you purchase it.

To be eligible for a return, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.

We also require the original receipt or proof of purchase to be eligible for a return.

Note: Perishable goods such as Mango, or any other fruit or vegetable, can be booked for return within 24 hours of receiving the product.

 Refunds

Once we have received your purchased product, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your purchased product.

If we approve your refund, we will refund it to your respective account within 3-5 working days.

Shipping

You will be responsible for paying the costs of shipping or bring back your purchased product back to us. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.

If you have any further question regarding your refund, please, don’t hesitate to contact us to find out more [email protected]